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How to buy?

REGISTRATION ON THE DUHLA ON-LINE STORE

  • Registration is free and voluntary. In order to register, the customer should complete a registration form. It is necessary to provide information such as: an active e-mail address and password.
  • After registering, an activation link will be sent to the e-mail address given by the customer. Clicking the activation link completes the registration process of the customer and confirms the veracity of the data provided on the registration form. Finally, after registration, an individual client account is created.

PURCHASE TERMS

  • In order to purchase, first of all, the client is asked to register or sign in the store and then to place an order correctly by providing a complete address, telephone number, email address, model and size of clothes. After placing an order the customer will receive an order confirmation e-mail.
  • The sale contract becomes binding at the time of receipt by the customer the e-mail message concerning order execution.
  • If the customer’s address data raises any objectively justified doubts concerning to its accuracy or consistency which cannot be solved through telephone or e-mail contact, the Duhla shop reserves the right to refuse realization such an order.
  • Orders may be placed 24 hours a day on all the days of the year. Orders placed on public holidays shall be processed on the first working day following the date of order submittal.
  • If the items covered by the order are unavailable, the customer will be informed about the order status (partial completion, extension of the completion time, cancelation of the order in part or in full).
  • All the prices listed at the boutique include VAT.
  • The payment period shall be 3 days starting from the moment of order placing.
  • Designs can be ordered to one’s own, individual custom dimensions. In the event of ordering clothes to custom dimensions (not listed in the size table available at the shop), it will be necessary to specify correct dimensions. Completion time for this type of orders shall be extended and normally takes about 14 days. Such orders are more expensive and are priced individually according to customer requirements, and will not be refunded or exchanged. Individual orders are accepted for execution after the final approval of the project, price and time of execution by the client.

 

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